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This week is Mental Health Awareness Week. Hosted by the Mental Health Foundation, Mental Health Awareness Week takes place from 18-24 May 2020. The theme this year is kindness.
As part of the JBW Group, we were extremely proud to continue our support of the nation's Armed Forces, through SSAFA and the MoD, during the nationwide VE Day 75 celebrations which took place over the bank holiday weekend. We also welcomed the opportunity to contribute by becoming a patron and editorial contributor to SSAFA’s official VE Day 75 commemorative album.
To mark the 75th anniversary of Victory in Europe Day, SSAFA, the Armed Forces charity is offering the Nation free copies of a souvenir coffee-table book entitled VE Day 75, published by the SJH Group.
We have been made aware of a new "phishing" scam attempt which is affecting members of the public. The scam involves people being sent an SMS message which directs them to a fake website.
JBW Group Limited is delighted to confirm that it has been awarded four contracts to provide Approved Enforcement Agency services to Her Majesty’s Courts and Tribunals Service (HMCTS). As a result of these awards, JBW will be providing primary services to the London, South-East and Midlands regions of HMCTS and secondary services for all other regions.
JBW Group Limited has today announced it has fully acquired the shares of Advantis Credit Limited, with funding provided by OUTSOURCING Inc. Advantis will continue to be managed separately to JBW and will retain its brand and management team, led by CEO, Mark Webb.
We are calling on people to stay vigilant against fraudsters posing as enforcement officers and bailiffs
People are at risk from fraudsters masquerading as enforcement agents (bailiffs) and small businesses are a popular target, according to the civil enforcement industry’s trade body Civil Enforcement Association (CIVEA).
As a Credit Services Association (CSA) supporter, Phoenix is pleased to support a new CSA communications campaign, #heretohelp, which aims to build confidence in the debt collection sector and encourage early engagement by people in financial difficulty.
Phoenix are proud to sponsor the 2019 CIVEA Conference, to be held on Thursday 19th September 2019 at Banking Hall, Cornhill, London.
Phoenix are proud to be sponsoring this year's LACEF Conference, being held at Cardiff City Hall on 20th February 2019.
Phoenix’s ethical approach to affordability features as a case study in the Money Advice Service’s new strategic guidance document for progressive Council Tax recovery.
Phoenix are delighted to announce that on 25th September 2018, we joined the JBW Group, following an acquisition of the shares in Phoenix by JBW, with funding provided by Outsourcing Inc.
We are delighted to announce that Phoenix Commercial’s Business Development and Client Director Andy Cummins has been elected as President of the Institute of Revenues Rating and Valuation London and Home Counties Association.
Phoenix's High Court Enforcement arm, Phoenix HCE, are delighted to announce that their Managing Director and Authorised High Court Enforcement Officer, Paul Caddy, has been elected to the Board of the High Court Enforcement Officers Association (HCEOA).
The 2018 IMA Conference is being held on 21-22 May 2018, in Manchester. This year’s conference theme is ‘Money advice: credit where credit’s due’. Phoenix's Managing Director, Paul Caddy, is joining the Expert Panel Session, and delivering a presentation on Good Creditor Collection Practice. The presentation will outline how Phoenix have continued to drive best practice with specific reference to the review of 2014's TCG Regulations and the advice sector's recent "Taking Control" report.
In this new webinar, presented by partners Policy in Practice, Phoenix's Customer Service Director, Carole Kenney, will share how we improve collection processes and reduce costs for clients, and how we intervene early to help those struggling with payments to prevent further charges.
Phoenix are proud to announce the election of our Customer Service and Performance Delivery Director, Carole Kenney, to the position of Vice President of CIVEA.
Phoenix are delighted to announce the replacement of our online training system with a new responsive, mobile-friendly technology platform.
Proposed reforms that would allow high court enforcement officers and certificated enforcement agents to enforce small sum County Court Judgements and Consumer Credit Act judgements have been put to the Government in a joint industry submission.