The winners of the inaugural 2017 Credit & Collections Technology Awards were revealed on 7th December, with Phoenix and Policy in Practice winning the Affordability Assessment Solution category for our online Benefit and Budgeting Calculator.
Setting up a formal procurement exercise for a new enforcement agent contract can be time consuming and resource heavy.
To help simplify the process two national procurement frameworks have recently been re-awarded through formal tenders.
MALG was established in 1987 as a forum for shared best practice and communication in the debt and money advice sector in the UK. It has re-branded, re-launched and introduced a new membership structure aimed at widening participation across the advice, credit, collection, enforcement, fintech, policy-making, and regulatory sectors.
The Finance & Leasing Association (FLA) and The UK Cards Association recently launched a new research publication – Vulnerability: a guide for debt collection.
Developed with the University of Bristol’s Personal Finance Research Centre (PFRC), the publication aims to help debt collection staff better identify and support customers in vulnerable circumstances.